Step Into a Professional Frontline Role – Become a Receptionist at the CCMA
The Commission for Conciliation, Mediation, and Arbitration (CCMA) is calling on dynamic, customer-focused, and professional individuals to apply for the position of Receptionist in the following provincial offices:
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KwaZulu-Natal (Port Shepstone)
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Western Cape (Cape Town)
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Gauteng (Johannesburg)
This opportunity offers more than just a job — it’s your gateway into the respected world of public dispute resolution, where professionalism, service excellence, and integrity are the cornerstones of everything we do.
Position Overview
Job Title: Receptionist
Post Level: 13
Contract Type: Permanent
Locations & Reference Numbers:
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KwaZulu-Natal (Port Shepstone) – Ref: RKZN06-25
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Western Cape (Cape Town) – Ref: RECCPT06-25
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Gauteng (Johannesburg) – Ref: RCJHB06-25
Purpose of the Role
As the face and voice of the CCMA, you will be entrusted with the vital task of welcoming and guiding all visitors and callers with warmth and professionalism. You will be the first point of contact, ensuring a seamless client experience and upholding the standards of excellence that define the CCMA.
Key Responsibilities
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Manage and operate the reception area and switchboard with efficiency and grace
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Provide accurate information, direction, and guidance to visitors and internal stakeholders
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Handle telephone inquiries, forward calls, and take detailed messages
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Maintain neat, organized reception and general office administration functions
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Offer clerical support and assist with visitor logistics when required
Minimum Requirements
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Grade 12 (Matric) qualification
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2 to 3 years’ experience in a professional or corporate reception/switchboard environment
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A strong command of communication and interpersonal skills
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Professional presentation and commitment to exceptional client service
Important Application Guidelines
To be considered, only online applications will be accepted. Choose the relevant provincial link to apply:
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📍 KwaZulu-Natal (Port Shepstone): Apply Here
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📍 Western Cape (Cape Town): Apply Here
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📍 Gauteng (Johannesburg): Apply Here
Important Notes:
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Submit only one application per post.
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Upload a detailed CV, certified copies of your qualifications, ID, and driver’s license (if applicable).
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Incomplete, late, or incorrectly submitted applications will not be considered.
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No hand-delivered or emailed applications will be accepted.
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Only shortlisted candidates will be contacted. If you do not hear from us within one month of the closing date, please regard your application as unsuccessful.
Employment Equity Commitment
The CCMA is an equal opportunity employer committed to building a diverse and inclusive workforce. As part of our Employment Equity strategy, preference will be given to candidates from designated groups, including people with disabilities.
Be the Voice and Welcome of the CCMA – Apply Today
This is your moment to represent an organisation that plays a vital role in preserving workplace fairness and justice. Be the first impression that counts. Join the CCMA as a Receptionist and make every greeting matter.